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📬 DIRECT CREATOR SUPPORT
Contact & Legal Support
Have questions about storage passes, high-bitrate streaming, enterprise volume, or legal inquiries? We're here to help.
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Official Inquiries
For support, pass billing, feature requests, or partnerships.
contact@dropheavy.com
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Grievance & DMCA Officer
Designated under Rule 3(2) of the Information Technology (Intermediary Guidelines) Rules, 2021 and U.S. DMCA 512.
⚡ Fast Creator SLA
We reply to technical & billing tickets within 24 business hours.
Send Us a Message
Fill in the details below to open a direct ticket with our engineering team at contact@dropheavy.com.